Privacy Policy

Who This Policy Covers

This policy explains what information Reseda Water Damage Pros, 19301-19371 Saticoy St, Reseda, CA 91335, may handle when you call our line or visit this website. It was last updated in 2026.

We are a call-only business. This website does not have user accounts, and it does not ask you to type personal details into a page. Most of the information we handle comes from the phone calls you choose to make.

Information From Calls

When you call, you may tell the dispatcher your name, phone number, property address, a description of the water or mold problem and, if you choose, insurance details such as a policy number. We use this to understand the situation and arrange help.

Calls to our line may be recorded for quality and training purposes.

If you do not want to give a detail, you can say so. The dispatcher can still explain the next steps, though a crew may need an address to be sent.

Information From Website Visits

Like most websites, this site may collect basic technical logs when a page loads. These can include your device and browser type, the pages visited, the date and time, and an approximate location derived from your network address. This information is used to keep the site working and to understand which pages are useful.

The site has no accounts or login. We make no claims about advertising or tracking beyond what is described here, and if that changes this policy will be updated.

How Information Is Used

Information from calls is used to respond to your request, arrange and coordinate restoration work, answer follow-up questions, review call quality and train dispatchers. Website logs are used for security, troubleshooting and improving content.

When a restoration professional is sent to your property, your name, phone number, address and a summary of the problem are shared with them so they can do the work. They handle that information under their own practices and agreements.

Access, Corrections and Questions

You may ask what information we hold about a call, ask for a correction or ask us to delete information where we are able to. Contact us by phone using the number shown on this site, or by email at contact@resedawaterdamagepros.com. We will respond as the office is able.

If you are a California resident, you may have additional rights under California law. Ask us and we will explain what applies.

Safeguards and Changes to This Policy

We take reasonable steps to protect the information we handle, but no method of storage or transmission is completely secure, and we cannot promise absolute security.

We may update this policy from time to time. The updated version will be posted on this page with a new date. Continued use of the site after an update means you accept the revised policy.

This website is not directed to children, and we do not knowingly collect information from them.