Contact Reseda Water Damage Pros
This is a call-only line, open 24 hours a day. The fastest way to start is to pick up the phone.
Call the 24/7 Dispatch Line
Use the call button on this page or in the menu. A dispatcher answers day and night, on weekends and on holidays. There are no contact forms, so nothing sits in an inbox waiting to be read while water keeps moving.
Our base is at 19301-19371 Saticoy St, Reseda, CA 91335. This is the dispatch address, not a showroom. The business email address is contact@resedawaterdamagepros.com, but anything involving water is handled by phone.
What to Have Ready When You Call
You do not need everything below to call. The more you can tell the dispatcher, the sooner the right crew and equipment can be lined up.
- The address, with the nearest cross street and whether parking is open for a truck.
- The source of the water: pipe, appliance, roof, toilet, sewer line or outside flooding.
- Whether you could stop it, and whether the main water valve is off.
- Whether power is safe near the water. If you are unsure, say so.
- Photos or video of the damage, taken before you move anything.
- Your insurance policy number, if you plan to file a claim.
If there is a gas or electrical risk
Leave the building and call 911 and the utility before calling us. Do not wade through standing water near outlets or an open panel. Switch off breakers only from dry footing at a dry panel.
What Happens Next
The dispatcher listens
You describe what happened, and the dispatcher asks follow-up questions about the source, spread and safety.
Immediate guidance
While the crew is arranged, you get plain steps to limit damage, such as shutting valves and lifting valuables.
An assessment is arranged
A licensed and insured professional is scheduled. Same-day response when available.
Scope and price
After the assessment, the plan, scope and price are explained before any work begins.
What an Assessment Covers
An assessment is a look at the loss, not a commitment. The technician finds the source, measures moisture in walls, floors and ceilings with moisture meters, and uses a thermal imaging camera to spot wet areas you cannot see.
From those readings comes a written scope: which rooms are affected, the water category, which materials can be dried and which must come out, and how the price will be built. Take your time reading it before you decide.
If your loss is large or involves insurance, ask for photos and the moisture readings to share with your adjuster. For the full list of work, see our services page, and to check coverage in your area, see our service areas.
Our Reseda Address
Reseda Water Damage Pros, 19301-19371 Saticoy St, Reseda, CA 91335
Frequently Asked Questions
Can I contact you by text or online?
This is a call-only business. Water losses move quickly, and a spoken conversation is the fastest way to share the details that matter.
What if I do not know where the water is coming from?
Call anyway. Say where you see it and what you have already tried. Finding the source is part of the assessment.
Do I need my insurance information before I call?
No. Call first so the water can be dealt with. Have your policy number handy if you have it, and ask your insurer what your policy covers.
Water still spreading? Call the 24/7 line at (818) 337-2642.
Pick Up the Phone
The 24/7 line is staffed now. Describe what happened and what you can see.
☎ Call (818) 337-2642